Terms of service

I’ll produce a fully customized Terms of Service for Chronic Online with all your details inserted and the sections tailored to a print-on-demand brand that ships worldwide. Since this is a legal document, I’ll follow the website-building skill’s doc workflow and generate a Markdown (.md) file you can download and use.

Before I generate the file, here is the exact draft I will create so you can confirm it’s correct.

Chronic Online — Terms of Service (Draft)

Overview

Welcome to Chronic Online! The terms “we”, “us”, and “our” refer to Chronic Online. Chronic Online operates this store and website, including all related information, content, features, tools, products, and services to provide you with a curated shopping experience (the “Services”). Chronic Online is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when you use the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use or access our Services.

1. Access and Account

  • You must be at least the age of majority in your state or province to use the Services.

  • You may be asked to provide your email address and billing, payment, and shipping information. You warrant that all information you provide is correct, current, and complete, and that you have the rights necessary to provide it.

  • You are responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to anyone else.

  • Shop Pay accounts are available where supported; Shopify customer accounts are also available where enabled.

2. Our Products

  • We strive to accurately represent our products. However, colors or product appearance may differ from how they appear on your screen due to device type, settings, and configuration.

  • We do not warrant that the appearance or quality of any products you purchase will meet your expectations or match depictions in our store.

  • All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product and may limit quantities offered to any person, region, or jurisdiction.

3. Orders

  • When you place an order, you are making an offer to purchase. Chronic Online may accept or decline your order for any reason at its discretion. Your order is not accepted until Chronic Online confirms acceptance.

  • We must receive and process your payment before your order is accepted. Review your order carefully before submitting; we may be unable to accommodate cancellation requests after an order is accepted. There are no cancellations.

  • If we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time of the order.

  • Purchases are subject to return or exchange solely in accordance with our Refund Policy.

  • You warrant that your purchases are for your own personal or household use and not for commercial resale or export.

4. Prices and Billing

  • Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

  • Unless expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

  • Prices in our online store may differ from prices offered in physical stores or third-party stores. Promotions may affect pricing and are governed by separate terms; if there’s a conflict, promotion terms govern.

  • You agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your account, including email address, credit card numbers, and expiration dates.

  • You warrant that (i) your credit card information is true, correct, and complete; (ii) you are authorized to use such card; (iii) your card issuer will honor charges; and (iv) you will pay charges at the posted prices, including shipping, handling, and all applicable taxes.

  • Payment is accepted in whatever currency Shop Pay and Shopify allow.

5. Shipping and Delivery

  • Products are print-on-demand with a processing time of 2–5 business days before shipment.

  • We use whatever shipping carriers Printify uses. Estimated delivery time is approximately one week after shipment, but all delivery times are estimates only and are not guaranteed.

  • We are not liable for shipping and delivery delays. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

  • Once we transfer products to the carrier, title and risk of loss pass to you.

  • We ship everywhere.

6. Intellectual Property

  • Our Services, including trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by Chronic Online, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

  • These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, perform, republish, download, store, or transmit any material on the Services without our prior written consent.

  • Nothing in these Terms grants or shall be construed as granting a license or other rights under any patent, trademark, copyright, or other intellectual property of Chronic Online, Shopify, or any third party. Unauthorized use may violate federal and state intellectual property laws. All rights not expressly granted are reserved by Chronic Online.

  • Chronic Online’s names, logos, product and service names, designs, and slogans are trademarks of Chronic Online or its affiliates or licensors. You must not use such trademarks without prior written permission. Shopify’s name, logo, and related marks are trademarks of Shopify. All other names, logos, and marks are the trademarks of their respective owners.

7. Optional Tools

  • You may be provided access to third-party customer tools as part of the Services, which we neither monitor nor control.

  • We provide access to such tools “as is” and “as available” without warranties of any kind and without endorsement. We have no liability arising from your use of optional third-party tools.

  • Any use of optional tools is entirely at your own risk. Ensure you are familiar with and approve of the terms provided by the relevant third-party provider(s).

  • New features released through the Services shall be deemed part of the Services and are subject to these Terms.

  • The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you access.

  • We are not liable for harm or damages related to your access of third-party websites, or your purchase or use of products, services, resources, or content on them. Review third-party policies and practices before engaging in any transaction. Direct complaints, claims, concerns, or questions regarding third-party products and services to the third-party.

9. Relationship With Shopify

  • Chronic Online is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Chronic Online.

  • Shopify is not responsible for any aspect of any sales between you and Chronic Online, including any injury, damage, or loss resulting from purchased products and services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Chronic Online.

10. Privacy Policy

  • All personal information we collect through the Services is subject to our Privacy Policy: https://chronic-online.com/policies/privacy-policy. Certain personal information may also be subject to Shopify’s Privacy Policy.

  • Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services for you. Information you submit will be transmitted to and shared with Shopify and third parties that may be located in other countries than where you reside.

11. Feedback

  • If you submit ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use.

  • You represent and warrant that (i) you own or have all necessary rights to your Feedback; (ii) you have disclosed any compensation received in connection with your submission; and (iii) your Feedback complies with these Terms.

  • We are under no obligation to maintain your Feedback in confidence, pay compensation, or respond to your Feedback.

  • We may monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms.

  • Your Feedback will not violate any third-party right, including copyright, trademark, privacy, personality, or other personal or proprietary right. It will not contain libelous or unlawful, abusive, or obscene content, or any computer virus or malware. You may not use a false email address or mislead us as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy.

12. Errors, Inaccuracies, and Omissions

  • Occasionally, information on or in the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.

  • We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

13. Prohibited Uses

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly:

  • (a) for any unlawful or malicious purpose;

  • (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;

  • (c) to infringe upon or violate our intellectual property rights or those of others;

  • (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person;

  • (e) to transmit false or misleading information;

  • (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms;

  • (g) to transmit, or procure the sending of, any advertising or promotional material, including junk mail, chain letters, spam, or similar solicitation;

  • (h) to impersonate or attempt to impersonate any other person or entity; or

  • (i) to engage in conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that may harm Chronic Online, Shopify, or users, or expose them to liability.

Additionally, you agree not to:

  • (a) upload or transmit viruses or malicious code that may affect the functionality or operation of the Services;

  • (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services;

  • (c) collect or track the personal information of others;

  • (d) spam, phish, pharm, or pretext the Services;

  • (e) use any robot, spider, scraping, data gathering/extraction tools, automatic devices or processes, AI tools (such as agentic AI), or automated/manual means to access the Services; or

  • (f) interfere with, bypass, or circumvent security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services.

We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine you have violated any part of these Terms.

14. Agents

This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. “Agent” means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using a person’s device without direct supervision.

  • No Agent may access, use, or interact with Services unless it identifies itself and operates in strict accordance with the requirements below. No Agent may access Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.

  • We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.

  • Agents must:
    (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including “Agent/[agent name]” in the request’s user agent string;
    (ii) not conceal or obfuscate that access, use, or interactions are from an Agent, such as by mimicking human behavior or completing/circumventing CAPTCHAs;
    (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer; and
    (iv) not circumvent or avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

15. Termination

  • We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

  • The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

16. Disclaimer of Warranties

  • The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.

  • EXCEPT AS EXPRESSLY STATED BY Chronic Online, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

17. Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL Chronic Online, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

18. Indemnification

  • You agree to indemnify, defend, and hold harmless Chronic Online, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of (1) your breach of these Terms or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

  • We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

19. Severability

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms; such determination shall not affect the validity and enforceability of any other remaining provisions.

20. Waiver; Entire Agreement

  • The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

  • These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including any prior versions of the Terms).

  • Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

21. Assignment

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

22. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state courts in Washington, where Chronic Online is headquartered. You and Chronic Online consent to venue and personal jurisdiction in such courts.

23. Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

24. Changes to Terms of Service

  • You can review the most current version of the Terms of Service at any time on this page.

  • We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

25. Contact Information

Questions about the Terms of Service should be sent to us at chronicisonline@gmail.com.

Our contact information is posted below:
Chronic Online
chronicisonline@gmail.com
12135 NE 106th Pl, Kirkland, WA 98033